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Terms and Conditions

General conditions

These contractual rules are valid between the company AGRE S.r.l with headquarters in Via S. Ussi 21 00155 Rome, P.I. 13992801004 and any person (hereinafter referred to as "Customer") who makes online purchases on the website
These conditions govern purchases made on the website, in accordance with articles 50 and following of Legislative Decree n.06 of 6 September 2005 (Consumer Code).
These contractual rules apply exclusively to purchases made on the website the following conditions are not applied to purchases made by customers at resellers or shops in general.
AGRE SRL reserves the right to change the Terms and Conditions of Sale at any time and without notice.

Customer information

Only people who have reached the age of majority can place orders.
By registering on the site, then creating a personal account, the Customer declares under his own responsibility that he is of age and capable of understanding and wanting.

Product availability and prices

All prices on the site are inclusive of taxes.

All the products on the site are available when the customer consults the site, however this variable must be considered because of the possibility that other customers conclude the order before the stock is updated.
Should the customer purchase an unavailable product, he will be informed in the 24 working hours following the conclusion of the order and will be refunded if it has chosen an advance payment method.

Shipping and payments

Shipments take place within 24 hours after payment. Each shipment will have a tracking number that will allow the customer to track each package.
All shipments in Italy will be made by courier by express shipping, or delivery in 24/48 hours (except islands and areas indicated as remote areas by the courier to whom the shipment is assigned).
For shipments outside the Italian territory, the customer can choose between express shipping, with delivery in 24/48 hours (except islands and areas indicated as remote areas by the courier to whom the shipment is assigned), or standard shipping with delivery in 4/5 working days.

Customers can make all payments by paypal or credit card. In no case the AGRE SRL may have access to the number and data of the credit cards used. All data from payments are sent through platforms that use security for data management payment.
Cash on delivery to the courier is only possible for shipments within the Italian territory.

Product Warranty:

All products sold on have a two-year legal warranty for manufacturing defects.
In the event that the customer receives a product that does not comply with the order, he or she can take advantage of the right of withdrawal no later than 7 days as required by current laws. the customer must send communication to the email address

AGRE SRL reserves the right to check the defects of the returned product before sending a replacement one. The shipping costs for returning a defective product are charged to AGRE SRL.


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